Support

Support & Downloads

Manuals, datasheets, tools, and firmware for selection, deployment, and after-sales support.

Datasheets

Specs and interface parameters.

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12 files

  • LGS2000-8GE2GF-M Datasheet (EN)

    Managed industrial Gigabit switch datasheet (2 fiber + 8 copper).

    Version V1.0 · 1.3 MB · LGS2000-8GE2GF-M-datasheet-en.pdf · 2026-11-03

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  • 非网管工业交换机-1光2电 Datasheet (EN)

    2.0 MB · 非网管工业交换机-1光2电-en.pdf · 2026-11-04

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  • 非网管工业交换机-1光4电 Datasheet (EN)

    700.4 KB · 非网管工业交换机-1光4电-en.pdf · 2026-11-04

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  • 非网管工业交换机-1光5电-POE Datasheet (EN)

    859.9 KB · 非网管工业交换机-1光5电-POE-en.pdf · 2026-11-04

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  • 非网管工业交换机-2光8电 Datasheet (EN)

    1013.3 KB · 非网管工业交换机-2光8电-en.pdf · 2026-11-04

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  • 简单网管工业交换机-2光4电 Datasheet (EN)

    1.3 MB · 简单网管工业交换机-2光4电-en.pdf · 2026-11-04

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  • 网管型工业交换机-4光24电 Datasheet (EN)

    489.9 KB · 网管型工业交换机-4光24电-en.pdf · 2026-11-04

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  • 网管型工业交换机-8光16电 Datasheet (EN)

    472.0 KB · 网管型工业交换机-8光16电-en.pdf · 2026-11-04

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  • 网管型工业交换机-4光8电 Datasheet (EN)

    1.1 MB · 网管型工业交换机-4光8电-en.pdf · 2026-11-04

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  • 网管型工业交换机-4光10电 Datasheet (EN)

    1.1 MB · 网管型工业交换机-4光10电-en.pdf · 2026-11-04

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  • 网管型工业交换机-4光16电 Datasheet (EN)

    894.3 KB · 网管型工业交换机-4光16电-en.pdf · 2026-11-04

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  • 网管型工业交换机-8光8电 Datasheet (EN)

    1.1 MB · 网管型工业交换机-8光8电-en.pdf · 2026-11-04

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FAQ

Answers on product selection, ordering, delivery, and after-sales service.

Product Selection

Purchase & Delivery

After-sales

Service Commitment

A complete service system and after-sales guarantee for peace of mind.

Service Commitment

7×24 multi-channel technical support with rapid response.

We commit to:

  • 7×24 hotline and remote support;
  • Response within 2 hours for general issues and 30 minutes for critical failures;
  • Free repair or replacement during warranty;
  • On-site support for major projects.

After-sales Policy

Five-year limited warranty and a streamlined RMA process.

Warranty: five-year limited warranty from the date of manufacture.

RMA process: submit request → technical confirmation → return for inspection → repair or replacement → return shipment.